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Our Customer Service Promise...
Angel Healthcare Staffing originated with the idea of being an 'above
all' customer service based company. It is our commitment
to our clients and to our caregivers to go above and beyond
to ensure overall satisfaction. We measure our clients' satisfaction
only by developing a relationship and a feeling of trust with
each contact within a facility we partner with. We want to
continue to break the stereotype of temporary medical nurse
staffing. Honesty, integrity, loyalty, accountability, and
flexibility are factors which we believe contribute to customer
satisfaction. Angel Healthcare Staffing also believes in showing
gratitude towards our clients for their loyalty and continued
use. We strive to make regular visits to our customers and
their facilities to ensure we are meeting their requirements
and ways for improvement as their needs change and evolve.
We strongly feel that a local representative is the only method
to guarantee customer service in the medical nurse staffing
industry.
As a customer service based business, we are always open to
suggestion and are willing to make appropriate changes to better meet
our clients needs. We have service available 24 hours a day with our
on-call coordinators who have strict protocol when reporting and
handling any issues. Angel Healthcare Staffing has a unique philosophy
about our scheduling process. Due to the many changes constantly
evolving, we have catered the services we offer to those changes and
diverse markets. We are able to concentrate on short and long term
contracts for continuity of care, positive team environment, and
stability of the caregiver schedule for those clients who need help with
key positions. AHS offers flexible contracts guaranteeing and scheduling
different hours allowing the facility to flex down when census decreases
yet still have a contracted caregiver. For those clients who are seeking
temporary medical nurse staffing, per diem needs, we have a large pool
of caregivers who like the flexibility of working when needed and when
they are available.
Angel Healthcare Staffing strives to assist the facilities we partner
with recognize when calculating a cost analysis, temporary medical nurse
staffing can help decrease costs in these areas: recruitment,
orientation, Lifetime benefits, and over time rates. By utilizing
medical nurse staffing a facility can decrease staff turn over ratios by
decreasing burn out of current valued staff. AHS has a standard
agreement clearly stating the services offered and rendered to begin the
staffing process. Once this agreement is signed and we are better able
to assist with identifying any staffing issues, AHS begins a recruitment
blitz catering to the facility specific needs.
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